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Issue Date | Title | Sub-Title | Author(s) | Journal Name | Volume Number | Issue Number | Pages |
---|---|---|---|---|---|---|---|
2001 | E-CRM - to outsource or not? | - | Prasanna, Sundeep ; Bankal, Naveen | ||||
2001 | Performance measurements for global product support (Focus on US desk); Ramco Systems | - | Prasanna, Sundeep |