Welcome to the Research @IIMB
The Digital Institutional Repository of IIM Bangalore
This repository provides metadata of IIMB Publications and aimed at creating and preserving an archive of Institution scholarship. IIMB Publications include Articles, Working Papers (FULL TEXT), Book Chapters published by Faculty, Doctoral Dissertations by FPM Scholars and Project reports of Students enrolled in various courses of IIMB.
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- Customer Relationship Management 2
- Customer relationship management 15
- Customer relationship marketing 2
- Customer relationshipmanagement 1
- Customer relationships 3
- Customer requirement 1
- Customer requirements 2
- Customer responses 1
- Customer responsiveness 2
- Customer Retention 1
- Customer retention 10
- Customer retention strategy 1
- Customer retention system 1
- Customer reviews 2
- Customer satisafaction 1
- Customer Satisfaction 4
- Customer satisfaction 112
- Customer satisfaction metrics 1
- Customer satisfaction study, Car 1
- Customer satisfaction survey 3