Browsing by Subject Expectations

Showing results 1 to 2 of 2
Issue DateTitleSub-TitleAuthor(s)Journal NameVolume NumberIssue NumberPages
2018Electronic word-of-mouth and the brand image: exploring the moderating role of involvement through a consumer expectations lens-Krishnamurthy, Anup ; Kumar, S Ramesh Journal of Retailing and Consumer ServicesVol.43149-156p.
2015Exploring the formation of consumer expectations-Krishnamurthy, Anup ; Kumar, S Ramesh Journal of Customer BehaviorVol.14Iss.17-31p.