Browsing by Subject Expectations
Showing results 1 to 2 of 2
Issue Date | Title | Sub-Title | Author(s) | Journal Name | Volume Number | Issue Number | Pages |
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2018 | Electronic word-of-mouth and the brand image: exploring the moderating role of involvement through a consumer expectations lens | - | Krishnamurthy, Anup ; Kumar, S Ramesh | Journal of Retailing and Consumer Services | Vol.43 | 149-156p. | |
2015 | Exploring the formation of consumer expectations | - | Krishnamurthy, Anup ; Kumar, S Ramesh | Journal of Customer Behavior | Vol.14 | Iss.1 | 7-31p. |