Shainesh, G
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Full Name
Shainesh, G
Vernacular Name
G Shainesh
Variants
G Shainesh
Shainesh, Gangadharan
Shainesh, Gangadharan
Main Affiliation
Personal Site
Email
shaineshg@iimb.ac.in
Scopus Author ID
Researcher ID
Biography
Professor G Shainesh has over two decades of research and teaching experience in India and abroad. He has conducted research and teaching assignments at the University of Gothenburg (Sweden), University of St. Gallen (Switzerland), Audencia Nantes and IESEG (France), Vienna University and MCI Innsbruck (Austria), Bocconi University (Milan), Curtin University of Technology (Perth) and the American University of Armenia (Yerevan). His research and teaching focus on CRM, Services Marketing and Service Innovations. At IIMB, Shainesh has served as Dean – Administration (2014-17), Chair – EPGP (2013-14) and Chair – Student Exchange Program (2006-09). His focus is on CRM, Services Marketing, and Service Innovations. He is Editor-in-Chief of the Journal of Indian Business Research (JIBR), an Emerald (UK) publication. His papers on services and relationship marketing have been published in the MIS Quarterly, Journal of Service Research, Journal of International Marketing, Journal of Services Marketing, Service Industries Journal, International Journal of Bank Marketing, International Journal of Retail and Distribution Management, International Journal of Technology Management, Journal of Relationship Marketing, International Marketing Review, among others.
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Results 1-20 of 26 (Search time: 0.002 seconds).
Issue Date | Title | Sub-Title | Author(s) | Journal Name | Volume Number | Issue Number | Pages | |
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1 | Jun-2014 | Affordable health care solutions for rural India | - | Shainesh, G | HSG Focus | Vol.2 | 12-14p. | |
2 | 2015 | An approach to prioritize customer-based, cost-effective service enhancements | - | Srinivasan, V ; Shainesh, G ; Sharma, A K | Service industries Journal | Vol.35 | Iss.14 | 747-762p. |
3 | 2015 | Bridging the service divide through digitally enabled service innovations: evidence from Indian healthcare service providers | - | Srivastava, Shirish C ; Shainesh, G | Mis Quarterly: Management information Systems | Vol.39 | Iss.1 | 245-267p. |
4 | 2010 | Cross-cultural differences in the effect of received word-of-mouth referral in relational service exchange | - | Wangenheim, Florian V. ; Stringfellow, Anne ; Yang, Zhilin ; Blazevic, Vera ; Praxmarer, Sandra ; Komor, Marcin ; Jiménez, Fernando R. ; Shainesh, G ; Schumann, Jan H ; Shannon, Randall M | Journal of International Marketing | Vol.18 | Iss.3 | 62-80p. |
5 | 2005 | Customer relationship management: the strategic imperatives | - | Shainesh, G ; Sheth, Jagdish N | Revue Francais du Marketing, (in French) | Vol.215 | Iss.202 | 85-97p. |
6 | 2005 | Dimensions of service quality in developed and developing economies: multi-country cross-cultural comparisons | - | Shainesh, G ; Malhotra, Naresh K ; Ulgado, Francis M ; Agarwal, James ; Wu, Lan | International Marketing Review | Vol.22 | Iss.3 | 256-278p. |
7 | 2018 | Does intention translate into action? : investigating the impact of loyalty intention on future usage | - | Chatterjee, Swagato ; Shainesh, G ; Sravanan, C n Sai | Journal of indian Business Research | Vol.10 | Iss.2 | 151-169p. |
8 | 2010 | Drivers of trust in relational service exchange: understanding the importance of cross-cultural differences | - | Schumann, Jan H ; Wangenheim, Florian V ; Stringfellow, Anne ; Yang, Zhilin ; Praxmarer, Sandra ; Jimnez, Fernando R ; Blazevic, Vera ; Shannon, Randall M ; Shainesh, G ; Komor, Marcin | Journal of Service Research | Vol.13 | Iss.4 | 453-468p. |
9 | 2012 | Effects of trustworthiness and trust on loyalty intentions: validating a parsimonious model in banking | - | Shainesh, G | International Journal of Bank Marketing | Vol.30 | Iss.4 | 267-279p. |
10 | 2012 | Emergence of online shopping in India: shopping orientation segments | - | Gehrt, Kenneth C ; Rajan, Mahesh N ; Shainesh, G ; Czerwinski, David ; O'Brien, Matthew | International Journal of Retail & Distribution Management | Vol.40 | Iss.10 | 742-758p. |
11 | 2005 | How competition will shape Indian markets | - | Sheth, Jagdish N ; Sisodia, Rajendra S ; Shainesh, G | Journal of Marketing & Communication | Iss.May | 1-17p. | |
12 | 20-Mar-2011 | Inclusive healthcare: tackling the health service divide in India | - | Shainesh, G ; Murali, D | The Hindu Business Line | |||
13 | 2017 | Indian healthcare value chain status quo not a sustainable solution | - | Narayanamurthy, Gopalakrishnan ; Moser, Roger ; Sutter, Yves ; Shainesh, G | Journal of Asia Business Studies | Vol.11 | Iss.4 | 481-506p. |
14 | 2003 | M S Zahed: The PSU in changing times | - | Shainesh, G ; Kanagal, Nagasimha Balakrishna | IIMB Management Review | Vol.15 | Iss.2 | 26-36p. |
15 | 2006 | Marketing and sustainability: emerging opportunities for profitable growth; Discussion | - | Shainesh, G | IIMB Management Review | Vol.18 | Iss.1 | 69-84p. |
16 | 2018 | Navigating from programme loyalty to company loyalty | - | Gupta, Seema ; Gupta, Tanvi ; Shainesh, G | IIMB Management Review | Vol.30 | Iss.3 | 196-206p. |
17 | 2003 | Relationship strategy effectiveness and responsiveness in services marketing | - | Pisharodi, R Mohan ; Angur, Madhukar G ; Shainesh, G | Journal of Relationship Marketing | Vol.2 | Iss.1-2 | 3-22p. |
18 | 2017 | Snubbing the old to embrace the new: the impact of cross-buying on the usage of existing services | - | Krishnamurthy, Anup ; Shainesh, G | Journal of Services Marketing | Vol.31 | Iss.6 | 662-675p. |
19 | 2021 | Studying heterogeneity in the subsistence consumer market: A context-sensitive approach | - | Shainesh, G ; Janda, Sergej von ; Hillebrand, Christina Maria | Journal of International Marketing | Vol.29 | Iss.1 | 39-56p. |
20 | 2017 | Succeeding in India | - | Messner, Wolfgang ; Shainesh, G ; Zalesky, Nikolas | Business Expert Insights | 22p. |