Please use this identifier to cite or link to this item: https://repository.iimb.ac.in/handle/123456789/11133
Title: Predicting customer interactions using sales, marketing and support data by analytical and qualitative techniques.
Authors: Maheshwari, Utkarsh 
Sinha, Ujjwal 
Keywords: Marketing management;Customer service
Issue Date: 2012
Publisher: Indian Institute of Management Bangalore
Series/Report no.: PGSEM-PR-P12-86_88
URI: http://repository.iimb.ac.in/handle/123456789/11133
Appears in Collections:2012

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