Please use this identifier to cite or link to this item: https://repository.iimb.ac.in/handle/123456789/11585
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dc.contributor.advisorSingh, Shailesh
dc.contributor.authorPatodia, Susmit
dc.date.accessioned2017-10-19T09:49:15Z
dc.date.accessioned2019-03-20T04:21:03Z-
dc.date.available2017-10-19T09:49:15Z
dc.date.available2019-03-20T04:21:03Z-
dc.date.issued2004
dc.identifier.urihttp://repository.iimb.ac.in/handle/123456789/11585
dc.language.isoen_US
dc.publisherIndian Institute of Management Bangalore
dc.relation.ispartofseriesPGP_SP_P4_094
dc.subjectMarketing management
dc.subjectCustomer services
dc.titleDelivering customer delight: the PCM way
dc.typeSummer Project Report-PGP
dc.pages74p.
Appears in Collections:2004
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