Please use this identifier to cite or link to this item:
https://repository.iimb.ac.in/handle/123456789/12922
Title: | Process methodology and resource allocation framework in customer relationship management: IBM BCS, Bangalore | Authors: | Pattanaik, Badri Narayan | Keywords: | Marketing management | Issue Date: | 2007 | Publisher: | Indian Institute of Management Bangalore | Series/Report no.: | PGP-SP-P7-102 | URI: | http://repository.iimb.ac.in/handle/123456789/12922 |
Appears in Collections: | 2007 |
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PGP_SP_P7_102.pdf | 673.79 kB | Adobe PDF | View/Open Request a copy |
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