KSA development and training needs identification (or Treasury): Reliance Industries

Abstract

Most invaluable possession of any company is its employees. Their Knowledge, Skills and Attributes are which make or break a company; hence managing these assets is equally important as is bringing them in. For its enhancement and improvement Training Programs are a necessity. To manage this pool of Knowledge, Skill and Attribute, a formal representation is required. This formal representation is done by developing a Knowledge Skill Attribute (KSA) matrix which formally describes the Knowledge, Skills and Attributes for each Job Role. Once this is done, it opens door for development of many other processes to enhance performance and manage the knowledge pool. In this project a training identification process is determined from KSA which will help to select a customized Training Program for each person. The training requirements are designed to bring the concerned person up to a desired level in each Knowledge and Skill area.