Please use this identifier to cite or link to this item:
https://repository.iimb.ac.in/handle/123456789/270
DC Field | Value | Language |
---|---|---|
dc.contributor.advisor | Shainesh, G | en_US |
dc.contributor.author | Gosain, Anuj Paul | en_US |
dc.date.accessioned | 2012-07-26T11:02:40Z | - |
dc.date.accessioned | 2015-12-28T12:27:24Z | - |
dc.date.accessioned | 2019-03-20T05:01:31Z | - |
dc.date.available | 2012-07-26T11:02:40Z | - |
dc.date.available | 2015-12-28T12:27:24Z | - |
dc.date.available | 2019-03-20T05:01:31Z | - |
dc.date.copyright | 2010 | en_US |
dc.date.created | 2012-07-26 | - |
dc.date.issued | 2010 | - |
dc.identifier.uri | http://repository.iimb.ac.in/handle/123456789/270 | - |
dc.language.iso | en_US | en_US |
dc.publisher | Indian Institute of Management Bangalore | - |
dc.relation.ispartofseries | DIS-IIMB-FPM-P10-03 | - |
dc.subject | Marketing management | - |
dc.subject | Consumer complainting behaviour | - |
dc.subject | Service provider | - |
dc.subject | Service recovery satisfaction | - |
dc.title | Consequences of service recovery justice perceptions: an equity theory perspective | en_US |
dc.type | FPM-Thesis | - |
dc.pages | 226p. | - |
dc.identifier.accession | E34573 | - |
dc.identifier.accession | E34574 | - |
Appears in Collections: | 2010 |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
MAR_E34573-74_DIS_IIMB_FPM_P10_03_Abstract .pdf | Abstract | 47.34 kB | Adobe PDF | View/Open |
MAR_E34573-74_DIS_IIMB_FPM_P10_03.pdf | Full-text | 2.35 MB | Adobe PDF | View/Open Request a copy |
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