An investigation of the process of consumer's evaluation of service and the formation of behavioral intentions through the conceptualization and operationalisation of a model of service value

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Please use this identifier to cite or link to this item: https://repository.iimb.ac.in/handle/123456789/273

DC Field	Value	Language
dc.contributor.advisor	Xavier, M J	en_US
dc.contributor.author	Shainesh, G	en_US
dc.date.accessioned	2012-07-26T11:02:40Z	-
dc.date.accessioned	2015-12-22T16:56:23Z	-
dc.date.accessioned	2019-03-19T08:52:47Z	-
dc.date.available	2012-07-26T11:02:40Z	-
dc.date.available	2015-12-22T16:56:23Z	-
dc.date.available	2019-03-19T08:52:47Z	-
dc.date.copyright	1996	en_US
dc.date.created	2012-07-26	-
dc.date.issued	1996	-
dc.identifier.uri	http://repository.iimb.ac.in/handle/123456789/273	-
dc.language.iso	en_US	en_US
dc.publisher	Indian Institute of Management Bangalore	-
dc.relation.ispartofseries	DIS-IIMB-FPM-N6-03	-
dc.subject	Service quality model	-
dc.subject	Gap analysis model	-
dc.subject	SERVQUAL	-
dc.title	An investigation of the process of consumer's evaluation of service and the formation of behavioral intentions through the conceptualization and operationalisation of a model of service value	en_US
dc.type	FPM-Thesis	-
dc.pages	199p.	-
dc.identifier.accession	A20488	-
Appears in Collections:	1996

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