Please use this identifier to cite or link to this item: https://repository.iimb.ac.in/handle/123456789/3664
Title: Implementing CRM in Indian organisations
Authors: Sen, Samrat 
Chaudhry, Smita 
Issue Date: 2000
Publisher: Indian Institute of Management Bangalore
Series/Report no.: PGP-Contemporary Concerns Study;CCS.PGP.P-069
URI: http://repository.iimb.ac.in/handle/123456789/3664
Appears in Collections:2000

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