Please use this identifier to cite or link to this item: https://repository.iimb.ac.in/handle/123456789/4466
Title: Comparative evaluation of product features and dealers service quality for Esteem, Ford Escort, Opel Astra and Cielo; Maruti Udyog Limited, Chennai
Authors: Prabhakhar, G 
Keywords: Customer satisfaction study, Car;Service quality dealers, Car;Car industry
Issue Date: 1997
Publisher: Indian Institute of Management Bangalore
Series/Report no.: PGP-Summer Project Report;SP.PGP.N7-085
URI: http://repository.iimb.ac.in/handle/123456789/4466
Appears in Collections:1997

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