Please use this identifier to cite or link to this item: https://repository.iimb.ac.in/handle/123456789/4492
Title: Design and implementation of customer care system; L & T, Pune
Authors: Jumde, Ajay V 
Keywords: Buyer's market;Consumer awareness;Customer satisfaction;Dealer service
Issue Date: 1998
Publisher: Indian Institute of Management Bangalore
Series/Report no.: PGP-Summer Project Report;SP.PGP.N8-044
URI: http://repository.iimb.ac.in/handle/123456789/4492
Appears in Collections:1998

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