Empirical analysis of web 2.0 implications on collaborative tool usage and team interactions in virtual teams

Abstract

This paper presents the results of an empirical survey of habits with web 2.0 tool usage at home, on technology usage and team interactions in virtual team settings. Using existing instruments for the constructs, we find that habitual usage of specific web 2.0 tools at home leads to an increasing intention to use similar features in the workplace. However we do not find significant impact on the usage of the present set of collaborative tools with web 2.0 features on specific aspects of team interaction. We also explore the web 2.0 applications perceived to be most useful by the managers participating in the study. The implications for practice and research are then discussed.