Turnover Intentions among Indian Software Professionals

Abstract

The paper explores the influence of Maslach's three burnout dimensions (Depersonalization, Personal Accomplishment and Emotional Exhaustion) on various Job Attitudes in combination with Work Environmental factors, represented by Organizational Politics and Distributive Justice. Job Satisfaction is conceptualized as Intrinsic and Extrinsic components to identify the relative importance in the development of Turnover Intention. Results indicate the relative importance of Intrinsic Satisfaction; there was no empirical support for hypotheses involving Extrinsic Satisfaction. Results also indicate that process model of burnout is not applicable among software professionals. Organizational Politics became a central variable through multiple significant relationships with other study variables. The paper discusses the theoretical and managerial implications of these results and identifies various themes for future research.