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The Digital Institutional Repository of IIM Bangalore
This repository provides metadata of IIMB Publications and aimed at creating and preserving an archive of Institution scholarship. IIMB Publications include Articles, Working Papers (FULL TEXT), Book Chapters published by Faculty, Doctoral Dissertations by FPM Scholars and Project reports of Students enrolled in various courses of IIMB.
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https://repository.iimb.ac.in/handle/2074/13961| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Manjula, Appaswamy | |
| dc.contributor.author | Raj, A S Kiran | |
| dc.contributor.author | Mulky, Avinash G | |
| dc.date.accessioned | 2020-08-20T14:53:52Z | - |
| dc.date.available | 2020-08-20T14:53:52Z | - |
| dc.date.issued | 2018 | |
| dc.identifier.uri | https://repository.iimb.ac.in/handle/2074/13961 | - |
| dc.subject | Customer service | |
| dc.subject | Marketing management | |
| dc.title | Freshmenu: Customer service quality improvement | |
| dc.type | Presentation | |
| dc.relation.conference | Society of case research conference, 20th April 2018, Chicago, USA | |
| Appears in Collections: | 2010-2019 P | |
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