Strategic critical factors to rejuvenate the efficacy of policy welfare schemes implementation and governance ecosystem for transformative change.

Abstract

It is an irony that India governance ecosystem and public administration delivery system has the most impact on each citizen of the nation as the machinery is involved in delivery of almost all cradle to grave basic services spanning across each of their lives, yet they fail to deliver them as effectively. The result is that still after almost 75 years since independence, the basic human and social infrastructure development indicators are weakest, and people are not empowered to seek a quality lifestyle. Indian governance ecosystem has been embedded in a colonial mindset, where most decision making is generally a top-down approach. It is representative of a High PDI country cultural mindset, where a lower functionary in a hierarchical system is not able to express themselves assertively. This hurts not just the development of the individual, but also adversely impacts the efficacy of implementation carried out by them. Problem Statement:- This study will analyze the importance of such critical variables due to which even the most well-designed government policies, programmes and welfare schemes fail to deliver results/outcomes as envisioned. An understanding of such factors will lead to a transformative change in the efficacy of the governance delivery mechanism. The most critical element comprises the existing current workload and the bandwidth available to the cutting-edge level officials and functionaries, their work allocation and priorities and the monolithic approach or the modularity/multitasking approach of their work processes and functions. These are the most crucial variables which is never accounted for when a new scheme is being designed. The lack of sensitivity towards the implementation team and agencies at the policy formulation stage itself digs the grave for the burial and failure of the policy/ scheme. It is a futile assumption that the policy will be smoothly implemented when such humane factors surrounding the workforce efficacy are easily ignored. This study provides various recommendations to reinventing the current policy structure process into a bidirectional feedback based continuous learning and adapting value chain of governance offering a holistic approach based on multiple stakeholder’s participation exercise and enlightened collaboration.