1. IIMB-
  2. Students Scholar Bank
  3. PGP
  4. CCS
  5. 2010
Please use this identifier to cite or link to this item: https://repository.iimb.ac.in/handle/2074/21140
Title: Study and analysis of business processes in a service firm: A retail bank
Authors: Kumar, V Mohit 
Garg, Nishit 
Keywords: Banking;Retail banking;Business management;Service firm;Banking operations
Issue Date: 2010
Publisher: Indian Institute of Management Bangalore
Series/Report no.: PGP_CCS_P10_297
Abstract: ABC Bank Ltd is an Indian retail bank operating in the private sector. It was formed by a joint venture between a global financial institution and an Indian bank. The global financial institution has the control of management with a 44% stake.The bank has 6000+ employees and approximately 480 branches across the country. The bank has an aggregate business of INR 44,372 Crores and net profit of INR 242 Crores (March 2010). The internal control system of the Bank is reinforced through three lines of defense i.e. Business Owners, Risk Management (credit, operational, market risk) and Internal Audit.
URI: https://repository.iimb.ac.in/handle/2074/21140
Appears in Collections:2010

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