Please use this identifier to cite or link to this item:
https://repository.iimb.ac.in/handle/2074/21968
Title: | Ideate ZEPTO features to increase market share in the quick commerce sector | Authors: | Nanwani, Komal Haresh Raj, Ankit |
Keywords: | Market analysis;Market share;E-commerce;Grocery;Online grocery | Issue Date: | 2022 | Publisher: | Indian Institute of Management Bangalore | Series/Report no.: | PGP_CCS_P22_113 | Abstract: | As a customer purchasing groceries online, we expect the process to be smooth, quick, simple, logical, and secure. Also important to us are real-time order progress updates, simply accessible precise tracking information, and simple returns for subpar goods. We also want a valuable & personalized experience in Q-Commerce. | URI: | https://repository.iimb.ac.in/handle/2074/21968 |
Appears in Collections: | 2022 |
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File | Size | Format | |
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PGP_CCS_P22_113.pdf | 3.66 MB | Adobe PDF | View/Open Request a copy |
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