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Issue Date | Title | Sub-Title | Author(s) | Journal Name | Volume Number | Issue Number | Pages |
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2005 | Comparative study of CRM practices and specific models across software firms | - | Madhu, Sudhan A V ; Bal, Subhakanta | ||||
2005 | Strategies influencing IT service firm performance - an analysis | - | Madhu, Sudhan A V ; Bal, Subhakanta |