Welcome to the Research @IIMB
The Digital Institutional Repository of IIM Bangalore
This repository provides metadata of IIMB Publications and aimed at creating and preserving an archive of Institution scholarship. IIMB Publications include Articles, Working Papers (FULL TEXT), Book Chapters published by Faculty, Doctoral Dissertations by FPM Scholars and Project reports of Students enrolled in various courses of IIMB.
Learn More
Browsing by Subject Customer Churn
Showing results 1 to 2 of 2
| Issue Date | Title | Sub-Title | Author(s) | Journal Name | Volume Number | Issue Number | Pages |
|---|---|---|---|---|---|---|---|
| 2013 | Predicting churn and NPAs in banking industry | - | Nagadevara, Vishnuprasad | Journal of International Finance Studies | Vol.13 | Iss.1 | 89-94p. |
| 2019 | The roads less travelled : exploring two neglected dimensions of service recovery research-type of failure and repeat failure | - | Borah, Sourav Bikash | 134p. |