Welcome to the Research @IIMB
The Digital Institutional Repository of IIM Bangalore
This repository provides metadata of IIMB Publications and aimed at creating and preserving an archive of Institution scholarship. IIMB Publications include Articles, Working Papers (FULL TEXT), Book Chapters published by Faculty, Doctoral Dissertations by FPM Scholars and Project reports of Students enrolled in various courses of IIMB.
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Browsing by Subject Customer relationship
Showing results 1 to 8 of 8
| Issue Date | Title | Sub-Title | Author(s) | Journal Name | Volume Number | Issue Number | Pages |
|---|---|---|---|---|---|---|---|
| 2006 | Customer relationship management (CRM), polymer business | - | Phira, Davneva | 43p. | |||
| 2012 | Exploring the relationship between customer experience and business impact | - | Govind, Patil Abhishek ; Arora, Saurabh | 21p. | |||
| 2019 | Future of retail industry in India | - | Patil, Pratiksha ; Shindekar, Omkar | 16p. | |||
| 2006 | Measurement of customer relationship value in the context of software services | - | Anant, Janaki | 56p. | |||
| 1999 | Next step to ERP - issues and implications | - | Kedia, Vikas | ||||
| 2003 | Pricing studies in IT industry | - | Acharya, Anshuman ; Jain, Pareekh | ||||
| 2006 | Revamping the customer touch points and competitor analysis for MRTA | - | Divakar, Sandeep | 34p. | |||
| 2020 | Zopnote | - | Chithra, R ; Chandrasekar, T | 22p. |