Browsing by Subject Total quality measurement
Showing results 1 to 1 of 1
Issue Date | Title | Sub-Title | Author(s) | Journal Name | Volume Number | Issue Number | Pages |
---|---|---|---|---|---|---|---|
2003 | Developing and validating a framework/model for service audit | - | Doley, Indrani ; Jha, Shashank, Shekhar |