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The Digital Institutional Repository of IIM Bangalore
This repository provides metadata of IIMB Publications and aimed at creating and preserving an archive of Institution scholarship. IIMB Publications include Articles, Working Papers (FULL TEXT), Book Chapters published by Faculty, Doctoral Dissertations by FPM Scholars and Project reports of Students enrolled in various courses of IIMB.
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Issue Date | Title | Sub-Title | Author(s) | Journal Name | Volume Number | Issue Number | Pages |
2018 | Does intention translate into action? : investigating the impact of loyalty intention on future usage | - | Chatterjee, Swagato ; Shainesh, G ; Sravanan, C n Sai | Journal of indian Business Research | Vol.10 | Iss.2 | 151-169p. |
2013 | Drivers of retailers’ sales: Exploring the role of value, satisfaction and loyalty | - | Chatterjee, Swagato ; Garg, Giriraj ; Shainesh, G | | | | |
2014 | Impact of quality, value, satisfaction and loyalty on future buying behavior | - | Chatterjee, Swagato ; Shainesh, G ; Sravanan, C N Sai | | | | |
2018 | Impact of social capital on choices made by the bottom-of-pyramid consumer | - | Shainesh, G ; Chatterjee, Swagato ; Moser, Roger ; Beritelli, Pietro | | | | |
2017 | Impact of social information on consumer decision making: analytical and empirical studies | - | Chatterjee, Swagato | | | | 112p. |
2015 | The Journey or the Destination: Asymmetric Impact of Process and Outcome on Service Evaluations | - | Aruna Divya, T ; Chatterjee, Swagato | | | | |
2013 | Wait for Service and Customer Specific Service Outcomes | A metaanalysis | Chatterjee, Swagato | | | | 46p. |
2013 | Wait for service and customer specific service outcomes: a meta-analysis | - | Chatterjee, Swagato | | | | 46p. |